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Southend-on Sea Borough Council accessibility statement
Using this website
This website is run by Southend-on Sea Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
We have also made the website text as simple as possible to understand.
AbilityNet(External link) has advice on making your device easier to use if you have a disability.
How accessible this website is?
We know some parts of this website are not fully accessible:
What to do if you cannot access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email email@example.com
We will consider your request and get back to you in 7 days.
Reporting accessibility problems with this website
We are always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations please contact: firstname.lastname@example.org
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, (External link)contact the Equality Advisory and Support Service (EASS)(External link).
Contacting us by phone or visiting us in person
Find out how to contact us.
Technical information about this website’s accessibility
Southend-on Sea Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1(External link) AA standard, due to the non-compliances listed below.
Issues with technology
We are aware of the following content issues:
Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they are accessible to a screen reader. By end of March 2020, we plan to either fix PDFs essential to users accessing our services or replace them with accessible HTML pages.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix historic documents.”
What we are doing to improve accessibility
We will carry out regular testing and make improvements, as necessary.
Preparation of this accessibility statement
This statement was prepared on 06 June 2020. It was last reviewed on 06 June 2020.
This website was last tested on 04 June 2020 for user-journeys and ease of finding content. The test was carried out by internal staff at Southend-on-Sea Borough Council.