Feedback from previous consultation

The last full consultation about the adult service contract took place in late 2016 / early 2017. Alongside this, the Social Inclusion Team had begun consultation with service users in late 2019 / early 2020, prior to the pandemic which shifted our plans for commissioning new services. Generally the themes that emerged from these consultations were:

• Most people are happy with the services they have engaged with
• Most felt they had been helped to achieve their goals with regard to addressing their drug and alcohol use
• The key theme for improvement was for more one-to-one time with their keyworkers

We are keen to understand what your views and perceptions of the service more recently are as well.