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Consultation has concluded
The consultation on the future of family centre services has finished.
A seven-week consultation into family centre services has led to a number of proposed changes for how the service could run in the future. Several of the comments, concerns and suggestions made will help form part of a detailed new service plan for the future, including:
Increased activities spread across as many of the eight centres as possible and at times that are better fit around parents (for example, around school drop-offs);
Retaining local centres that are easy to access for local communities and minimise the impact of travel and parking challenges
Retain valued activities including ‘baby massage’, the Bibs and Bobs offer and more regular ‘stay and play’ related activities as well as ensuring an adequate range of activities are age appropriate as well as supporting people with neurodiverse needs;
Review the best approach to deliver health-related activities such as ‘group sessions’ and across more centres;
Develop an extensive programme of marketing
Consider how to support local community groups to make use of centres as well as exploring other activities such as ‘fun days’, including Christmas and summer holidays, with fundraising and donations suggested
The proposed new family centre 'model' will retain eight centres including three as core centres (Blenheim, Cambridge Road and Friars) that would be open from 8.30am to 4pm, Monday to Friday, as opposed to the current 9am to 4pm. The other five centres will have varied opening times based on local needs and with dedicated times best suited for the local community.
If this is approved by the Council, a staff consultation will be undertaken with a view to starting with the new service in the summer or early autumn of 2024. A draft report published to be considered by people scrutiny committee later this month and cabinet at the start of March details how nearly 400 response were received online, via hard copy and from in-person events.
A variety of comments made throughout the consultation highlighted the importance of the service and views on its future, such as:
“The centres are a lifeline for so many families, friendships have been made, support received, and you are always made to feel welcome.”
“The family centres and their staff have played such a vital role in supporting me as a first time mum.”
“I still think there are too many venues. I think four main hubs throughout Southend would be enough.”
"Timings of sessions needs to be looked at as many of the offers happen at times where some parents can't attend such as in the morning if their children use that time for their sleep."
The Consultation
A consultation about how to make FamilyCentre services in Southend-on-Sea fit for the future was run for seven weeks from 14th December 2023 until 1st February 2024.
What is the Council consulted on?
The council must ensure FamilyCentres support the needs of children in the city and target support where required.For example, support for ‘starting solid food’ or ‘toilet training’ would be more efficiently delivered by the Health Visiting team either on a home visit, at a clinic or through dedicated sessionsby the team (using a referral system). The new offer will be based on an assessment ofcity-wide needs for early care provision and child development, where the bulk of the activities should be focused. We continue to review activities on offer to ensure they are based on good practice and have a positive impact on the health, safety and wellbeing of local communities.The consultation was open to all residents, professionals and partners who are using the centres or are planning to use the centres (such as pregnant women). The council also welcomed responses from those who do notcurrently use the centres. A comprehensive consultation pack was produced, explaining in more detail the options and reasonings behind them. To see the pack please click on link Detailed consultation information
The consultation on the future of family centre services has finished.
A seven-week consultation into family centre services has led to a number of proposed changes for how the service could run in the future. Several of the comments, concerns and suggestions made will help form part of a detailed new service plan for the future, including:
Increased activities spread across as many of the eight centres as possible and at times that are better fit around parents (for example, around school drop-offs);
Retaining local centres that are easy to access for local communities and minimise the impact of travel and parking challenges
Retain valued activities including ‘baby massage’, the Bibs and Bobs offer and more regular ‘stay and play’ related activities as well as ensuring an adequate range of activities are age appropriate as well as supporting people with neurodiverse needs;
Review the best approach to deliver health-related activities such as ‘group sessions’ and across more centres;
Develop an extensive programme of marketing
Consider how to support local community groups to make use of centres as well as exploring other activities such as ‘fun days’, including Christmas and summer holidays, with fundraising and donations suggested
The proposed new family centre 'model' will retain eight centres including three as core centres (Blenheim, Cambridge Road and Friars) that would be open from 8.30am to 4pm, Monday to Friday, as opposed to the current 9am to 4pm. The other five centres will have varied opening times based on local needs and with dedicated times best suited for the local community.
If this is approved by the Council, a staff consultation will be undertaken with a view to starting with the new service in the summer or early autumn of 2024. A draft report published to be considered by people scrutiny committee later this month and cabinet at the start of March details how nearly 400 response were received online, via hard copy and from in-person events.
A variety of comments made throughout the consultation highlighted the importance of the service and views on its future, such as:
“The centres are a lifeline for so many families, friendships have been made, support received, and you are always made to feel welcome.”
“The family centres and their staff have played such a vital role in supporting me as a first time mum.”
“I still think there are too many venues. I think four main hubs throughout Southend would be enough.”
"Timings of sessions needs to be looked at as many of the offers happen at times where some parents can't attend such as in the morning if their children use that time for their sleep."
The Consultation
A consultation about how to make FamilyCentre services in Southend-on-Sea fit for the future was run for seven weeks from 14th December 2023 until 1st February 2024.
What is the Council consulted on?
The council must ensure FamilyCentres support the needs of children in the city and target support where required.For example, support for ‘starting solid food’ or ‘toilet training’ would be more efficiently delivered by the Health Visiting team either on a home visit, at a clinic or through dedicated sessionsby the team (using a referral system). The new offer will be based on an assessment ofcity-wide needs for early care provision and child development, where the bulk of the activities should be focused. We continue to review activities on offer to ensure they are based on good practice and have a positive impact on the health, safety and wellbeing of local communities.The consultation was open to all residents, professionals and partners who are using the centres or are planning to use the centres (such as pregnant women). The council also welcomed responses from those who do notcurrently use the centres. A comprehensive consultation pack was produced, explaining in more detail the options and reasonings behind them. To see the pack please click on link Detailed consultation information
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Lifecycle
Open
Family centre services *Update* has finished this stage
This consultation is open for contributions.
Under Review
Family centre services *Update* has finished this stage
Contributions to this consultation are closed for evaluation and review. The project team will report back on key outcomes.
Final report
Family centre services *Update* is currently at this stage
The final outcomes of the consultation are documented here. This may include a summary of all contributions collected as well as recommendations for future action.