What people told us was important to them:

Priorities for action from what we have heard:

What good will look like by 2027:

Next steps:

• To be recognised but acknowledged that everyone is different, and some will not want to be labelled as ‘carer’.

• To be able to access the information, advice, and guidance they needed, and that information it was clear.

• To feel listened to and part of the conversations with health and Care.

• To retain a sense of self and able to do the things they used to do.

• That breaks are available, and they feel comfortable taking time away confident that replacement care is good quality.

• To feel less tired, less stressed.

• That (if in work) employers, training and education understand more around their situation and needs.

• Are prepared for changes in their caring role when they happen.

• Want to understand the health and social care system and its joint up and easy to navigate

• Identifying, respect & valuing carers
• Information and Support
• Carers, knowledge & understanding
• Assessing carers needs
• Maintaining Balance
  1. Connecting with communities
  2. Taking a break
  3. Health & Wellbeing
• Helping carers stay in, enter, or return to work education or training (if appropriate)
  
• Prepared for changes
• Integration & Partnership working to meet people’s needs

• There is an increase in the number of known carers and the impact of their caring responsibilities is better understood and respected.‌
• Adult carers sustain their caring role and there are less incidents of carer breakdown.
• Young carers sustain their caring role where appropriate but can transition to no longer having caring responsibilities well.
• Carers maintain good health & wellbeing (physically, mentally, and emotionally) alongside their caring role. ‌
• Carers have time for themselves.
• Carers are able to participate in work, education, and/or training. ‌
• Carers feel in control of their finances and have good financial wellbeing. ‌
• Carers tell us they feel prepared for the future.

• Develop a standardised process for ongoing engagement and co-production and build on these open discussions.
• Establish Caring Well steering group to develop and manage action plans, ensuring Health, Social Care, Providers, and Carers are represented.
• Work to establish a baseline of where we are now to allow us to monitor progress on where we want to get to by 2027.
• Produce an annual action plan for 2022/23 for Caring Well in Southend.