Southend's 0-19 Service Engagement Space

As an organisation Southend-on-Sea Borough Council is keen to ensure that we deliver high quality, effective services that meet client needs. The 0-19 Children’s Public Health Service (Health Visiting and School Nursing Teams) positively encourage and value feedback to help us monitor the quality of service delivery, to help design services to ensure they meet the needs of our children, young people and families

If you have used one of our 0-19 services we would love to hear from you. We want to find out what is working well and your ideas and suggestions as how you think we can improve.

Where you tell us we are doing well we will aim to continue, and where you tell us we need to improve we will talk to our staff, children, young people and families about how we can do this.

We will post a summary of the responses on the ‘Together we did’ page after the survey closes. We will also share a summary of the responses in reports to our regulator the Care Quality Commission, and to Southend-on-Sea Borough Council.

There are two surveys - one is short, and one is slightly longer if you wish to answer in more detail. The surveys are anonymous and your responses are confidential and will not appear on this page.

Please email trudiking@southend.gov.uk if:

• you have any questions about this survey
• you need any assistance in completing the survey
• you would like to receive an alternative version of the survey e.g. paper copy, or to feedback in another way.

This feedback survey is a pilot and will close on 30th June 2021.

To read about how the Council handles your data please visit our Privacy notice: Your Say Southend Privacy Notice and Southend-on-Sea Borough Council Privacy NoticeSouthend-on-Sea Borough Council Privacy Notice