Survey - Public Toilet Provision Review

About Your Use of Public Toilets

Your postcode

Select option

*This information is not made public, but used for demographic purposes.

How often do you use public toilets in and around the city?

Daily

Weekly

Monthly

Rarely

Never

Which areas of the city do you most commonly use public toilets in?
(Select all that apply)

Seafront

Parks and open spaces

High street / shopping areas

Transport hub

Public/ Council owned buildings

Other (please specify)

When you use public toilets, what is the main purpose of your visit to that area?

Shopping

Visiting the seafront

Exercising / outdoor recreation

Tourism / day out

Attending an event

Other (please specify)

Your Experience of Current Provision

How would you rate the overall condition of public toilets you have used in Southend‑on‑Sea?

Very good

Good

Adequate

Poor

Very poor

Not applicable / I have not used them

Do you or someone you care for have accessibility needs that affect your use of public toilets?

Yes

Prefer not to say

How satisfied are you with the following aspects of current public toilet facilities?

Cleanliness

Satisfied

Neutral

Dissatisfied

Accessibility

Satisfied

Neutral

Dissatisfied

Safety

Satisfied

Neutral

Dissatisfied

Opening hours

Satisfied

Neutral

Dissatisfied

Availability of baby‑changing facilities

Satisfied

Neutral

Dissatisfied

Availability of gender‑neutral options

Satisfied

Neutral

Dissatisfied

Location and ease of finding facilities

Satisfied

Neutral

Dissatisfied

Maintenance and repair

Satisfied

Neutral

Dissatisfied

Accessibility and Inclusivity

How important is it that public toilets include the following?

Accessible cubicles

Very important

Important

Not Important

Unsure

Family-friendly/baby‑changing areas

Very important

Important

Not Important

Unsure

Gender‑neutral toilets

Very important

Important

Not Important

Unsure

Private, single-cubicle unisex options

Very important

Important

Not Important

Unsure

Future Provision

How important do you feel it is for the Council to invest in new public toilet facilities on the seafront?

Very important

Important

Not important

Unsure

10.

What should the Council prioritise when planning future public toilet provision? (Select up to 3)

Cleanliness and maintenance

Longer opening hours

More toilet locations

Improved accessibility

Safety and security (lighting, design, surveillance)

Environmentally sustainable design

Modern equipment and layouts

Staff presence / attendants

11.

Where do you think new or improved facilities are most needed?

Maximum 20,000 characters

0/20,000

12.

Do you have any other comments about public toilet provision in the city?

Maximum 20,000 characters

0/20,000

Thank you for your contribution and feedback

Your views will play an important part in helping us review current public toilet provision and identify how we can improve facilities across the city.